The University of Southampton's overall student satisfaction score has improved to 85 percent this year
in the 2020 National Student Survey. This improvement is a very strong showing as many universities
saw significant falls.
Students this year have also reported improved levels of satisfaction in response to 14 out of the 27
specific questions asked in the NSS, including those relating to Teaching, Academic Support, Learning
Resources, Learning Community, and Student Union.
Alex Neill, Vice-President (Education) at the University said:
“We’re very pleased to see a positive response by our students in the NSS in what has been a difficult
year. This response reflects the huge efforts of all of our staff, who have overcome many challenges
during the course of the last few months to continue to deliver an excellent student experience here at
Southampton. I thank everyone for their work in supporting our students – and I’m also grateful to our
students who completed the survey and provided a wealth of feedback that we can now use to inform
our work in all areas of academic endeavor across the University.”
Over 311,000 final year students from UK Universities and colleges took part in the survey which ran
from 6 January to 30 April 2020. 73 percent of our University’s eligible students completed the survey